Privacy Policy

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Last Updated: 11/25/2025

At SwiftHaul (“we,” “our,” “us”), we value the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.swifthaul.ai, or use our services (“Site”). By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

a) Personal Information

When you register on our platform as a potential customer (“Customer”) or a carrier, we may collect personal information such as:

  • Name
  • Email address
  • Company name (if applicable)
  • Phone number
  • Payment information (if applicable in the future)
  • Any other data that may be provided during registration or interactions with the site.

b) Load Information

As a potential customer, you will upload load lanes, including but not limited to:

  • Pickup and delivery locations
  • Load specifications (e.g., weight, size, etc.)
  • Desired transportation dates and timeframes
  • Any other details related to the load

c) Carrier Quotes

As a carrier, you may submit quotes for load lanes, which may include:

  • Pricing
  • Estimated timeframes
  • Availability
  • Other details relevant to the quote

d) Usage Data

We may collect usage data, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited on our site
  • Referring URLs
  • Duration of visits

2. How We Use Your Information

We use your information for the following purposes:

  • To allow potential customers to upload load lanes and receive quotes from carriers.
  • To enable carriers to submit quotes for loads.
  • To help the admin of the site review and select the best quotes for customers.
  • To communicate with you regarding your activity on the site (e.g., updates on quotes, changes to service, etc.).
  • To improve the functionality and usability of the Site.
  • To ensure compliance with our terms of service and legal obligations.

3. How We Share Your Information

We will not sell, trade, or rent your personal information to third parties. However, we may share your information in the following ways:

  • With Carriers: If you are a potential customer, your load details will be shared with carriers who are interested in bidding on your load.
  • With Customers: If you are a carrier, your quotes and relevant details will be shared with potential customers who are reviewing bids.
  • With Admins: Site administrators may access and review any data submitted on the site in order to evaluate offers and make decisions about which quote is presented to the customer.
  • Legal Compliance: We may disclose your information if required by law or in response to legal processes (e.g., subpoenas or court orders).

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After the necessary retention period, your data will be securely deleted or anonymized.

5. Security

We use commercially reasonable measures to protect the security of your personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • The right to access your data
  • The right to correct any inaccuracies in your data
  • The right to delete your data
  • The right to object to or restrict the processing of your data
  • The right to withdraw consent where consent is the basis for processing your data

To exercise any of these rights, please contact us at contact@swifthaul.io

We will respond to your request in accordance with applicable law.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience. Cookies are small files stored on your device that help us improve functionality and gather analytical data about website usage. You can manage your cookie preferences through your browser settings.

8. Third-Party Services

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our Site is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under the age of 18 has provided us with personal information, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at: contact@swifthaul.io